Money Back Guarantee

Made with the finest and most powerful hydrating ingredients, Heelmate® made a promise to you that it will show visible effects on your cracked heels within 3 days. Since, we weren’t able to do it with the tube you purchased – we would like to work harder towards this target and get your feet better at any cost.

Give a Missed Call at 9555059659 to discuss this with our team, or, Send a WhatsApp at 9667333229 with a photo of your cracked heels and the tube.

Heelmate® Cream Money Back Guarantee Terms:

*If you are not completely satisfied with the purchase of your HEELMATE® CRACKED HEEL REPAIR SPECIALIST CREAM and have experienced no visible effects within 3 days of suggested usage, we will replace it or refund you the purchase price. This offer is subject to terms and conditions given below:

  • To claim your money back, you must send completely filled HEELMATE® CRACKED HEEL REPAIR SPECIALIST CREAM MONEY BACK GUARANTEE OFFER* FORM at: 13, 6th Floor, Pearls Omaxe Tower-II, Netaji Subhash Palace, Delhi- 110034, through registered A.D. or scan and send via WhatsApp along with original sales receipt, Heelmate® Cracked Heel Repair Specialist Cream tube and monocarton. (Click here to download the form)
  • Tube must have minimum 40% of the unused product in its original packaging
  • The Money Back Guarantee is Applicable only on those products which has been purchased after 01st November 2017
  • The Money Back Guarantee is Applicable only on HEELMATE® CRACKED HEEL REPAIR SPECIALIST CREAM 30 GM product purchased over the counter or any listed online channels.
  • The Money Back Guarantee offer excludes sample products for trial.
  • The Money Back Guarantee is applicable only if purchased by the recommendation of retailer itself or any other person or persons
  • The Money Back Guarantee Offer is valid only if HEELMATE® CRACKED HEEL REPAIR SPECIALIST CREAM has been used in prescribed manner.
  • The Money Back Guarantee Offer is valid only for end consumers and not applicable for sellers or shopkeepers or retailer etc. and the maximum refund amount shall not be more than Rs. 80 (inclusive of all taxes).
  • Refund amount shall be transferred through NEFT/IMPS/CHEQUE in the name of claimant (account payee) within 30 days after the approval from the respective teams in case of genuine concern.
  • For seeking “Money Back Guarantee Offer” end consumers shall be liable to raise their grievance through the form as set forth above within 7 days from the date of purchase.
  • Invoice/Sales receipt must be in visible condition and clearly shows the product name i.e. 30 GM HEELMATE® CRACKED HEEL REPAIR SPECIALIST CREAM as well as store name, purchase price and date.
  • The Money Back Guarantee scheme is not applicable on expired products.
  • Offer valid in India only and subject to changes.
  • Wings Biotech reserves the right, in their sole discretion, to terminate and/or modify this offer in any way, at any time, for any reason without prior notice. This offer is not open to employees of Wings Biotech, their agencies or vendors connected professionally with this promotion, and person with whom they are domiciled. This offer is not valid to the retailers who are selling HEELMATE® CRACKED HEEL REPAIR SPECIALIST CREAM.
  • Your personal information will only be used for the purpose of administering the reimbursement offer.
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